1. Advance Settings
AI Agent Customer Support Docs
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  1. Advance Settings

Overview

Use Advanced Settings to customize how your AI Agent widget looks and behaves on your website. Changes are saved per AI Agent and reflected in the widget preview.

Where to find it#

1.
Open AI Agents
2.
Select an AI Agent
3.
Go to Advanced Settings

Sections available#

Widget
Header & Labels
Widget Tabs
Lead Capture Form
Quick Questions
Appearance
Custom CSS and JS
Branding & Tracking

Best practice#

Update one section at a time and click Save changes
Use the preview to confirm the UI looks correct
Test on your live site in an incognito window after changes
Modified at 2026-02-19 11:23:04
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